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How to Transfer Balance in NTC

How to Transfer Balance in NTC complete solution

Learn how to transfer balance in NTC with step-by-step guide, USSD code, app method, limits & more. Works for prepaid & postpaid users.

Wondering how to transfer balance in NTC? This guide will help you understand every step — whether you use USSD code, NTC app, or website. If you're a Namaste prepaid or postpaid user, sending balance to family or friends is quick, free, and simple. Let's walk through the complete process using easy examples anyone can follow.

how to transfer balance in ntc


Why Balance Transfer Matters

  • Help friends or family during emergencies.
  • Avoid extra fees — no service charge for transfers.
  • Instant — works even in remote areas.

Official Rules & Limits

  • Amount per transfer: NPR 10 to NPR 500
  • Daily limit: 20 transfers per day
  • Network requirement: Both numbers must be NTC (prepaid)
  • Postpaid transfers: You can send to postpaid numbers too
  • Fee: Completely free (no charges)
  • Validity: Transfer does not extend SIM validity

How to Transfer Balance in NTC

A. Using USSD Code (No Internet Needed)

1. Get Your Security Code

  • Type SCODE and send SMS to 1415
  • You’ll get an 8-digit Security Code

2. Use USSD to Transfer

There are two working formats:

Old format:
*422*SecurityCode*RecipientNumber*Amount#
Example: *422*12345678*9841XXXXXX*100#

New/Universal format:
*133*SecurityCode*RecipientNumber*Amount#

3. Confirmation

  • You and the receiver will receive SMS confirmation instantly.

B. Using NTC Mobile App (With Internet)

  1. Download and open the Nepal Telecom App
  2. Login using your NTC number
  3. Tap on "Transfer Balance"
  4. Enter recipient’s number and amount
  5. Enter OTP (received via SMS)
  6. Tap Transfer and wait for confirmation

C. Using Self-Care Website (Online)

  1. Visit ntc.net.np and login to Self-Care Portal
  2. Go to Balance Transfer section
  3. Enter receiver’s number and amount
  4. Request and enter OTP
  5. Click Confirm

How to Reset or Recover Security Code

  • SMS SCODE to 1415 again
  • Call 198 (NTC helpline)
  • Visit nearest NTC office with your ID

Common Myths & Facts

Myth Fact
There's a fee per transfer No fee. It's free via USSD or App
You can send up to Rs.1000 Maximum allowed is Rs.500
Transfer increases validity No, only recharge does that
Postpaid users can't receive They can. It's supported

Does Balance Transfer Extend Validity?

No, balance transfers only send airtime. They do not update or extend the recipient's validity. To extend validity, recharge your SIM using top-up or card.

Common Issues & Fixes

  • No reply from SCODE: Retry after 5 minutes or call 198
  • Invalid MMI: Try the alternative code (*133*)
  • Not enough balance: Ensure you have extra for any system processing
  • No confirmation SMS: Check your balance manually

Safety Tips

  • Keep your Security Code private
  • Always double-check the number before sending
  • Use the App for extra safety (no code required)
  • Don't share your OTP with anyone

Other Useful Services

  • Namaste Credit: Get emergency balance from NTC
  • Digital Wallets: Use eSewa, Khalti to top-up friends/family
  • Data Loan: Get internet pack loan through NTC app

User Tips & Tricks

“I recharge my own SIM with Rs.50 first to extend validity, then send Rs.40 to my brother. That way, we both win.”

“If *422* doesn’t work, I use *133* – it usually goes through.”

Comparison Table

Method Internet Security Code Extends Validity Daily Limit
USSD No Yes No 20
NTC App Yes No No App-controlled
Self-Care Website Yes No No Portal-based

FAQs

Q1. Can I transfer from NTC to Ncell?
No. Balance transfer works only within NTC network.

Q2. Can I send from prepaid to postpaid?
Yes, prepaid users can send balance to NTC postpaid numbers.

Q3. How many times can I send balance per day?
Up to 20 transfers are allowed daily.

Q4. Is balance transfer free?
Yes, there is no fee for using this service.

Q5. What if I forget my Security Code?
You can resend SCODE to 1415 or call 198.

Conclusion

Transferring balance in NTC is quick and easy. Whether you choose USSD, the mobile app, or the website — all methods work well. Just follow the rules, keep your code safe, and double-check numbers. Also, remember that balance transfers don’t increase validity, so top-up if needed before sending. For emergencies, Namaste Credit and digital wallets offer other options too.

Useful Links